Welcome to the odaswa (Operative for Dissemination of Academic Scholarly Works to All) Journal, your gateway to a dynamic and collaborative realm where the frontiers of engineering, technology, science, and management converge. As a non-profit, open-source publisher, odaswa is dedicated to fostering a global community of scholars who share a passion for advancing knowledge in these critical fields. Read more
Refund & Cancellation Policy
At odaswa, we strive to provide high-quality services and ensure customer satisfaction. This Refund & Cancellation Policy outlines the conditions under which refunds or cancellations will be processed.
Refund Policy
- Eligibility for Refunds: Cancellations can be made within 48 hours of the initial service request for a full refund, provided the service has not been initiated. Cancellations after 48 hours may not be eligible for a refund, depending on the service status.
- Non-Refundable Items: Fees paid for services already rendered, such as completed editorial reviews or published articles, are non-refundable. Customized or specific services requested by the customer that have been initiated.
- Process for Requesting a Refund: To request a refund, contact us at managingeditor@odaswa.com with the details of your transaction and reason for the request. Refunds will be processed within 14 business days after approval.
Cancellation Policy
- How to Cancel: Cancellations must be requested via email at managingeditor@odaswa.com. Include your name, contact information, and details of the service you wish to cancel.
- Time Frame for Cancellations: Cancellations can be made within 48 hours of the initial service request for a full refund, provided the service has not been initiated. Cancellations after 48 hours may not be eligible for a refund, depending on the service status.